****mers

I had to copy someone's complaint because it is exactly the same as mine.

I was called on Monday 24th June 2024 by Zweli Mabuza and Belinda Skosana whom they said are working for NCR and their mandate is to help consumers who are overly charged by Creditors. They further said I am paying 45% interest rate instead of 12% as stipulated by government . I asked why I am being told about this now whereas I am almost finishing my debts, Belinda said not everyone get called but those who maintained a good tracking record of paying their debts are mostly considered. he then called his supervisor Ms Belinda Skosana to give more details Ms Belinda read to me all my debts and their balances, the initial amount of installment and current balance owing, she said I shouldn’t be paying those installments as they are a reap off. She then give me a recalculated installments with 12% interest. I asked her if this is not a Credit Administration she said no it is not but Credit Regulation to assist me. She said this will even increase my credit score since I will be paying the correct amounts. She said there are 4 types of debt categories And assured me this is not Administration and nothing will be changing from my side I will continue make payments as I have been doing, the only difference is that I will pay amounts that are now 12%. She assured me many times that this call is about helping consumers to pay the correct amounts as creditors are overcharging. I said to her I am in plans of buying a car and I don’t want anything that will affect my credit score as I am working so hard to clear my name and be able to afford a car. If this is about credit review Administration I don’t want it, she said no it is not. She insisted that she works for National Credit Regulations and it is the companies mandate to help consumers who pays more than they should without them knowing. When I ask her what is her benefit on this she said, “This is my job I get paid for” referring to NCR.

I RELUCTANTLY BELIEVE HER, but I was still not convinced.

She then calculate my debts total amount of installments I should be paying monthly and gave me lump sum, And she said the next step is that I must approve mandate on my banking app Of which I asked her why my banking app now, what is it that I am approving is she debiting any amount and what is it for since she said she does not want any payments from me. She said its for them to advise the bank that my debts are recalculated. I said but creditors are payed through debit orders why it is you advising my bank instead of creditors changing the amounts they should debit, that does not require bank to approve She said since it is now regulated my bank should be in the know. Oi was never happy about but I comp****. As I approve the mandate it said I have approved DEBT REVIEW, I soon asked Ms Belinda why it says this, her response was don’t worry about it is because my debt are now regulated but there’s no need to panic

At this point I was completely not as easy as I was not trusting her. It was at this time that she revealed that she working with a company called DH Consulting and their operating as NCRDC 3517, I f I want to know more about them.

She said she will put me through to someone who will do the check of the information i have provided that indeed i did gave her and Belinda didn't put them up by herself.