****med: Being Put Under Debt Review while Given Misleading information

I received a call from the number ***, where the consultant claimed to be representing NCR and alos working with my bank FNB, and stated that I was being overcharged interest by the bank and other creditors. They asked to give the consent with bank app, which I granted. each consultant had suggested referring me to a senior consultant for further assistance. They told me they were going to adjust all the loan payments with bank and reduce interest rates with them. On the telephone call, the consultant told me about all my debits and it was a matter of confirming the information they gave was true.

They called me on Tuesday the 09th of September, using number above. when i checked with the bank. When I found out the information was given was misleading and the bank gave me other numbers to call them and asked for 17.2 rejection form, all the numbers *** and ***) are going to voicemail and not working.

I also tried to send the email, on the email I had received with them asking for my identity documents to send me a rejection form needed by the bank, but they also not responding to that as well.