I am a former client of Debt help located at 2 long street Cape Town Western Cape

I am a former client of Debt help located at 2 long street Cape Town Western Cape. My debt manager Simamkele contact details ***. I have been requesting the above mentioned business for the past two days for a *** form which is needed by my bank in processing of my application. There has been no response through emails,phone calls and WhatsApp. The negligence of Simamkele is really concerning service is very poor