My case was never resolved with professionalism by Debt Fresh, the Debt Counselor till todate

Good Day

I find so hard to understand how Debt Fresh, Debt Counselor assists the clients. As much as I thought they are the problem solvers for the clients who are over debated, instead they are promoters of the consumers being debted/blacklisted... I reached an agreement with one of the consultants, on the next day when I call to cancel the agreement, within 12 hours, my name stated blacklisted. I paid all my debts within a year. I requested all paid up letter from all the companies. I have realized that I will suffer because no matter what I do, my name is still blacklisted... Debt Fresh charged R3000 for the copy of Clearance Certificate, no invoice that is stating what this R3000 is for... They received all the paid up letters from me... I managed to paid all my debts in 2016. I received the clearance certificate in February 2021 ... When I apply for a loan from Capitec Bank on the 24th March 2021, I am still blacklisted, overdebted... What is your role Debt Fresh for your clients? Where do you start-end to help your clients?

Being over debted is not the end of the road for your clients, it's an eye-opener... it is a lesson to them...