Debt Freeze
Unclaimed Business
|1|4 Reviews (last 12 months)|This business does not respond to reviews
Debt Freeze
Unclaimed Business
|1
4 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
NPS Score
-100Unlikely
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|4 Reviews
Oct '25 - Sep '26
Recent reviews (4)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceLM
Lebogang M
1 reviews | Active since Jan 2022
13 Aug 2026, 19:01
Transfer
Debt Freeze refusing to transfer me to a new debt counselor after they failed to assist me with debt review removal, they keep telling me that I'm no longer on debt review whilst the NCR says I'm still flagged by Debt Freeze
Helpful (0)
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Lebogang M
1 reviews | Active since Jan 2022
13 Aug 2026, 19:01
Transfer
Debt Freeze refusing to transfer me to a new debt counselor after they failed to assist me with debt review removal, they keep telling me that I'm no longer on debt review whilst the NCR says I'm still flagged by Debt Freeze
0
Replies (0)HC
Hennie C
1 reviews | Active since Jul 2022
3 Jun 2026, 23:37
Nicola Da Silva
Disgusted and disappointed in the terrible service of the debit councilor and Director of both Debt Freeze and 58 professionals Nicola Da Silva. My life has become a living hell since she took over from Mel Da Silva as my Debt councilor. Changing systems from Hyphen to DC Partners and making payments only on the 12th of the month while credit providers are harassing me. Making incorrect payments to Absa instead of African Bank and still not fixed. R12082 deducted from my bank account and getting a new statement from DC partners for June that only R375 has been paid to the credit providers. Where did the rest of the money go?
Helpful (0)
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Hennie C
1 reviews | Active since Jul 2022
3 Jun 2026, 23:37
Nicola Da Silva
Disgusted and disappointed in the terrible service of the debit councilor and Director of both Debt Freeze and 58 professionals Nicola Da Silva. My life has become a living hell since she took over from Mel Da Silva as my Debt councilor. Changing systems from Hyphen to DC Partners and making payments only on the 12th of the month while credit providers are harassing me. Making incorrect payments to Absa instead of African Bank and still not fixed. R12082 deducted from my bank account and getting a new statement from DC partners for June that only R375 has been paid to the credit providers. Where did the rest of the money go?
0
Replies (0)LM
Lilian M
1 reviews | Active since Sept 2020
5 May 2026, 12:44
assist on removing from Debt freeze
since debt freeze they are not responding please assist . am paying 7625.42 to them Monthly and they are paying 546.19 to my debt monthly , please assist me on removing me to this Company enough is enough i will pay my debt
Helpful (0)
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Lilian M
1 reviews | Active since Sept 2020
5 May 2026, 12:44
assist on removing from Debt freeze
since debt freeze they are not responding please assist . am paying 7625.42 to them Monthly and they are paying 546.19 to my debt monthly , please assist me on removing me to this Company enough is enough i will pay my debt
0
Replies (0)LM
Lilian M
1 reviews | Active since Sept 2020
20 Apr 2026, 11:36
removal from debt review
l have been under debt review for 3years . when i join my debt was R410540,34 and Theresa said my monthly instalment will be 7043,13 for 5 years. l have been paying my monthly instalment , in April 2025 i was sitting on R397631,38. I saw miracles in May my debt went higher than before i join debt freeze to amount of R469321.22, when i ask about that they are telling me about my creditors are the ones who did that and now they are requesting me to accept new monthly instalment for R9798,75 , anyway i don’t have problem with instalment increment my problem is they give us wrong information before we join, they are lying to us.for example now am asking if you increasing instalment how many years it will took me to finish my debt she can’t tell she keeps on saying accept the new instalment.simple information am requesting but no answer. The sad part about debt freeze they are giving us wrong information to join their company once your in they don’t care about you .please stop giving people wrong information . please ask them to remove me i will pay my own debt , i suffered is enough . it seems like am going to spend my whole life paying them and in return they are not assisting me with anything , as i speak with standard bank am paying arrears from my pocket while they are debiting money from my account every month .
Helpful (0)
|Replies (0)LM
Lilian M
1 reviews | Active since Sept 2020
20 Apr 2026, 11:36
removal from debt review
l have been under debt review for 3years . when i join my debt was R410540,34 and Theresa said my monthly instalment will be 7043,13 for 5 years. l have been paying my monthly instalment , in April 2025 i was sitting on R397631,38. I saw miracles in May my debt went higher than before i join debt freeze to amount of R469321.22, when i ask about that they are telling me about my creditors are the ones who did that and now they are requesting me to accept new monthly instalment for R9798,75 , anyway i don’t have problem with instalment increment my problem is they give us wrong information before we join, they are lying to us.for example now am asking if you increasing instalment how many years it will took me to finish my debt she can’t tell she keeps on saying accept the new instalment.simple information am requesting but no answer. The sad part about debt freeze they are giving us wrong information to join their company once your in they don’t care about you .please stop giving people wrong information . please ask them to remove me i will pay my own debt , i suffered is enough . it seems like am going to spend my whole life paying them and in return they are not assisting me with anything , as i speak with standard bank am paying arrears from my pocket while they are debiting money from my account every month .
0
Replies (0)