DO NOT APPROVE THE MANDATE. IT IS A ****!

How does a company register you with your deceased partners information? How does a company debt your account on a month that you specifically indicated day month but fails to comply. You speak to your bank and they say that the company put a block for reversal. I have opened a police report and each time I call this company they hang up. They are unprofessional. DO NOT APPROVE THE MANDATE. IT IS A ****!