1 reviews | Active since Jul 2016

03 Aug 2020, 14:52

Still black listed after paying Debt check in full

I had an agreement with Debt Check to pay my creditors on my behalf, debt review. I have received a statement saying I owe nil, to Debt check, however there is one creditor saying I still owe them monies, they were apart of the agreement with Debt check when I signed up, they now handed me over and demanding final payment from me! How is this my fault they were not paid by the debt review company as agreed upon?

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Replies (2)
Debt Check
Debt Check's reply03 Aug 2020, 15:23
Official
Good day, The collection department should not have contacted you; as the account seems to be paid up in full.  We do await the paid up letter from the creditor in question; which we will follow up and revert within 34 - 48 hours. We do apologize for the inconvenience caused.
's update03 Aug 2020, 16:14
Reviewer Update
Well they have and now their lawyers have handed me over! please may I have your email address to send the correspondence onto you?