Debonairs Pizza Sky City Mall
Unclaimed Business
|1|1 Reviews (last 12 months)|This business does not respond to reviews
Debonairs Pizza Sky City Mall
Unclaimed Business
|1
1 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
NPS Score
-100Unlikely
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|1 Reviews
Apr '26 - Sep '26
Frequently Asked Questions About Debonairs Pizza Sky City Mall
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Recent reviews (1)
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khomotso R
1 reviews | Active since Nov 2017
24 Apr 2026, 20:38
Poor customer service
Debonairs Sky City Mall is so disappointing I placed an order today at 15: 12 at debonairs Skycity mall and i was contacted at 16:02 that my order is going to be delayed as the driver had a puncture and i was grateful that they were proactive and updated me. I waited but the driver never arrived and live tracking was off. I then contacted the store at 17:37 and i was told that the driver is on his way as the order is not in the store. I waited again and at 18:24 i received a call from the store that they want to confirm my order for collection and i tod the lady my order was confirmed for delivery and she said "oh okay" the driver is on the way then and she hung up on me. Till now i have not received my order but i received a notification that the my order was delivered. I am extremely mad and disappointed as we did not have power and that was supposed to be our supper and what makes me more angry is that this is happening for the second time and the next day its just business as per normal and accountability of whatsoever. This is not customer service, please do better. I need feedback on this matter..
Helpful (0)
|Replies (0)kR
khomotso R
1 reviews | Active since Nov 2017
24 Apr 2026, 20:38
Poor customer service
Debonairs Sky City Mall is so disappointing I placed an order today at 15: 12 at debonairs Skycity mall and i was contacted at 16:02 that my order is going to be delayed as the driver had a puncture and i was grateful that they were proactive and updated me. I waited but the driver never arrived and live tracking was off. I then contacted the store at 17:37 and i was told that the driver is on his way as the order is not in the store. I waited again and at 18:24 i received a call from the store that they want to confirm my order for collection and i tod the lady my order was confirmed for delivery and she said "oh okay" the driver is on the way then and she hung up on me. Till now i have not received my order but i received a notification that the my order was delivered. I am extremely mad and disappointed as we did not have power and that was supposed to be our supper and what makes me more angry is that this is happening for the second time and the next day its just business as per normal and accountability of whatsoever. This is not customer service, please do better. I need feedback on this matter..
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Replies (0)