Pathetic Customer Service

Pathetic honestly that's all I have to say about them. I placed an order on the 17th of November and we are still waiting for our order. There excuse is Covid sounds like a government institution rely on Covid for their pathetic service. Not once did I get any communication my item is being delay, if you don't take time out to follow up on them nothing will be done. I tell you rather find someone else because they will just cause a headache. P.S Watch their response they will blame it on Covid, like covid stops them from emailing you that your order will be delayed hahaha