Excellent service

I ordered a Garmin watch strap from DealsDaily. It took much longer than expected due to a random check at customs. By way of apologising, Mahdi, the Ops Manager offered a R300 gift voucher to spend on the site. When it finally arrived, the strap didn’t fit, even though the description indicated it would fit my Garmin model. I wrote to Mahdi and he immediately wrote back to inform me that there was no need to return the item and processed a refund. What brilliant service!