Same contact details as Reliable Online Store. name change to duck bad reviews

This company has the same contact details as Reliable Online Store. I ordered from Reliable in Dec last year with a 12 day delivery. The order never arrived and they kept promising me next week next week. At the end of March 22 i told them i wanted a refund which they promised with 2-4 days. its 24 April 22 and still nothing. KEEP AWAY FROM THEM