ES
Eben S
1 reviews | Active since Jan 2012
19 Nov 2020, 13:03
Poor Service Deal Hub and John Molaoa
Ordered items on Deal Hub on the 16th of October and was promised it would be dispatched urgently. Needless to say only dispatched internationaly on the 4th of November and arrived in SA on 7th and cleared on 9th of November. Stock was collected by Deal Hub courier on 16th of November and was told today in an email enquiry by John Molaoa that its stuck at customs. HOW IS THAT POSSIBLE?? Don't use this company they don't know what they are doing and not honest at all to their clients. Just another company with poor service delivery to its customers.
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Dealhub's replyOfficial
02 Dec 2020, 16:32Good Day Eben,
We apologies that you had a bad experience with us, please know that we are working on fixing all the issues that you experienced, everything has been noted.
I do believe that you did receive your order, that it has been delivered to you.
Thank you for your feedback.
Regards
We apologies that you had a bad experience with us, please know that we are working on fixing all the issues that you experienced, everything has been noted.
I do believe that you did receive your order, that it has been delivered to you.
Thank you for your feedback.
Regards
Dealhub's reply02 Dec 2020, 16:32
Official
Good Day Eben,
We apologies that you had a bad experience with us, please know that we are working on fixing all the issues that you experienced, everything has been noted.
I do believe that you did receive your order, that it has been delivered to you.
Thank you for your feedback.
Regards
We apologies that you had a bad experience with us, please know that we are working on fixing all the issues that you experienced, everything has been noted.
I do believe that you did receive your order, that it has been delivered to you.
Thank you for your feedback.
Regards