**** or mismanagement, terrible either way.

If I could give less than one star I would. I ordered a product in June and was told delivery would be latest July 17. It didn't arrive for months. After countless emails and calls, it arrived. BUT, it was the wrong item. I called multiple times to request a refund but was sent in every direction and through multiple representatives. Dozens of follow-up emails, a bank letter, and R100s of rands in airtime later, I still have not received my refund. The service and systems are absolutely appalling.