Don't do business with Dealhub

I ordered a pool timer from Dealhub, they took my money and sent this via email to me: we're getting your order ready to be shipped. We will notify you when it has been sent. Remember delivery is 7 to 15 business days, tracking will be sent as soon as it becomes available. Since this message almost a month has passed, I have sent emails and phoned many times, but could not reach anybody. Finally yesterday I got someone on the phone, I was tolled that they will escalate the issue and this will take 2 days. When I asked the lady for her name she simply cut the line, excellent customer service. Please avoid Dealhub they are full of empty promises with no service or followup to the customer, they have taken your money so you are at there mercy.