Do not buy from this company

Do not buy from this company. I have never experienced such an unprofessional company before. After waiting for a whole month for my package it gets delivered in a plastic packet with no boxing. I test it out and it's broken. I contact the company and explain then they apologize and state I must wait another month then they will deliver another cable and collect the old one. I reply and say this is unacceptable and want to speak to a manager and I have not had a response. I have called in to the hotline and you just wait forever. I will be coming in to the branch to demand an immediate refund. Dealt with the infamous John Maloa