GB
Geraldine B

1 reviews | Active since Nov 2015

08 Jul 2020, 08:52

DealHub will be getting NO MORE orders from me!!!!

I wish I could give a zero rating because thats how they treated my order, with zero interest! I placed a order through Deal Hub, I was so excited because I actually found a place who sold my watch straps, so I thought what the hell, let me give them a try!! OMG - never again!

They dont answer their number after trying numerous amounts of times, nor emails. Finally after a month of waiting i get a sms to say I must make delivery arrangements with the driver whose number they gave me. I sent a sms - no reply. I said specifically in my message that I am not home and to come on a certain day being Friday. But then he still came in the week on a Monday. After phoning and him telling me that he will come the next day - well that didnt happen.... FINALLY I got a delivery! Happiness!

I get back in the house ready to put my watch strap on, and SUUURRRPRISE, IT DOESNT FIT!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! On the ad it says for a Galaxy Active 2 watch, which is the exact watch I have, but the strap says 22mm and its really supposed to be 20mm that only fits that watch. So now iv paid for **** service and **** watch strap that I can not use!

This is so disappointing - I wanted to give another business a try to support them in the times we are in they actually have no care in the world! Your business will never survive if you produce **** service.. SHAME ON YOU!!! I no this review is a complete waste of time becuase they wont answer me back but I just want everyone to read that you are wasting your time placing a order with these people. No communication. Waiting a month for your product. Delivering wrong product. I cant even say anything positive about them....

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Replies (1)
Dealhub
Dealhub's reply28 Jul 2020, 17:21
Official
Hi Geraldine.

Please check your email for your refund proof of payment.

Apologies for the delay in response, please note that our customer service is back on track.

Thank you,

Regards