Dealerscrate FAIL!

Absolutely shocking customer service and delivery time, ordered product 1 month ago and still have not received it- after receiving countless emails saying it will be there that day... and nothing! And then to be told I can get a full refund, NOO!!! I want the product I paid for! No contact details- phone number- mail box is full, and Whatsapp 24/7 service and FB messenger never gets read! Absolute shocker of a company! Useless!