Pathetic service

This has got to be the worst customer service ever rendered. I approached Martie Eksteen on the 26 February for 3 shower door seals. She quoted me R240 and said they would be ready in 2 days for pick up. She took my number and stated she would call me. 2 weeks later and no response so I called her to enquire. She said she would get back to me in 30 min. She never did so I called her the next day. Her response was that the rep will be coming in the next day and she would get back. No apology for not calling back. I only called her a week later because she simply did not get back to me. I was quite upset and stated that the service was pathetic and asked her who manages the place and if I could speak to that person as I really wanted to lay a complaint. To my horror she told me she owns the place. Long story short she never got back to me. After a month I called her and told her exactly how I felt and would be coming to pick up my old bathroom seals. She promised to have the new ones the next day. I got there after 34 days and fetch my old seals together with the new ones at a cost of now R340, I simply paid and did not even utter a word to her and left her premises. I have no idea how her business remains open if this is how she operates. Martie you are definitely not a woman of your word. You make promises to customers to get them of your back and I hope someday you learn a real lesson that will teach you to treat customers with honesty and integrity.