PATHETIC SERVICE

I have had the most terrible experience with De Lucia. When I got home today my electricity was finished on prepaid meter. Tried buying but then get this... Your meter has been blocke. Called Bodacious private metering to find out whats going on and they tell me that the rental agent has given instruction to block meter. ***??? No warning or notice from any party and this after I paid my account. I paid a R1000 on 27 February. Now I'm sitting without electricity have 4 kids here and a fridge full of meat and vegetables thats going off by the second. Tried calling agents and even prepaid24 for help but no avail. This is highly unacceptable and not fair at all. I will be taking this matyter further.

Yours truly Lillian Bisschoff Frangopani 19