Bad service and unsavory food

On Sunday, 14 December 2014 I went to lunch at De Kelder after making reservations on the telephone. My husband arrived 5 minutes before me and was seated. When I arrived, I waited for the hostess to seat me.I was 2nd in a queue of 4. The hostess seated the first person. Then she came back and took in the people behind me. The last person(4th) was also seated after that, I was totally ignored. When I was finally seated by a different hostess, I told her what happened. My husband and me ordered lambsneck with vegetables, a glass of white wine and a juice. The meat was tasteless. When the waiter brought the bill, it didn't correspond with the food we ate and my husband pointed it out to him. He arrived with the correct bill, we paid and left. I notified the restaurant of the incident in an email on 28 December 2014. On 07 January 2015, they sent a reply asking what email address I sent my complaint to (after I posted to their facebook page to remind them of work ethic). I rep**** immediately. To this day I am still waiting on a respond from them.