Bitterly Disappointing Service

<p>This company was handling my ADT security system installation. Their rep showed up an hour late to do the quotation and after the papers were signed, he told me that R472 was due at the end of the month. Their admin team called to say installtion would be on the following Thursday and i took a days leave to be available for this. I then get a call at 11-30am that same Thursday to say there was a backlog and could only get the installation done the next day or Saturday. The accounts department then calls me on the Friday to say I need R872 ready the next morning to pay the technicians! This included the fee for July which i paid on 01/07/2017. On 03/07/2017, they debit my account again for July's premium. I have not had anyone from their offices call me to apologise or explain this mess up but I received at least 3 calls within one week to remind me about payment. I only pray their response time in an emergency is not as pathetic as their admin services.</p>