DF
Dalene F
1 reviews | Active since Jun 2020
03 Sept 2024, 21:51
DC One order
I ordered on 30 Aug, haven't received confirmation email or tracking of order. I send an email yesterday but it failed to go through. Can't get hold of this ****mers
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DC.ONE's replyOfficial
05 Sept 2024, 13:33 Hi Dalene,
Thanks for getting in touch! Just to clarify, when you placed your order on 30 August, our confirmation email mentioned you'd receive your tracking details within 3 working days—and we delivered on that! 🎉 Your tracking number was sent to you yesterday (4 September), so your parcel is officially on its way.
We know waiting for your new shoes can be tough, but they're en route and should be with you soon! If you missed the email or need any further help, we're just a message away.Thanks again for your patience!
Our kindest regards,
The DC. ONE Team
Thanks for getting in touch! Just to clarify, when you placed your order on 30 August, our confirmation email mentioned you'd receive your tracking details within 3 working days—and we delivered on that! 🎉 Your tracking number was sent to you yesterday (4 September), so your parcel is officially on its way.
We know waiting for your new shoes can be tough, but they're en route and should be with you soon! If you missed the email or need any further help, we're just a message away.Thanks again for your patience!
Our kindest regards,
The DC. ONE Team
Best regards,
DC.ONE's reply05 Sept 2024, 13:33
Official
Hi Dalene,
Thanks for getting in touch! Just to clarify, when you placed your order on 30 August, our confirmation email mentioned you'd receive your tracking details within 3 working days—and we delivered on that! 🎉 Your tracking number was sent to you yesterday (4 September), so your parcel is officially on its way.
We know waiting for your new shoes can be tough, but they're en route and should be with you soon! If you missed the email or need any further help, we're just a message away.Thanks again for your patience!
Our kindest regards,
The DC. ONE Team
Thanks for getting in touch! Just to clarify, when you placed your order on 30 August, our confirmation email mentioned you'd receive your tracking details within 3 working days—and we delivered on that! 🎉 Your tracking number was sent to you yesterday (4 September), so your parcel is officially on its way.
We know waiting for your new shoes can be tough, but they're en route and should be with you soon! If you missed the email or need any further help, we're just a message away.Thanks again for your patience!
Our kindest regards,
The DC. ONE Team
Best regards,