Wrongly garnished

I was garnished by Bayport from 2020. DCM deducted money from my salary to pay Bayport. Last month I received a call from Bayport, requesting to offer me a discount. After they have told me my balance , it was the same amount and it was supposed to be lower, then they said I was not paying when I asked them. I called DCM and spoke to Thandeka Bhutelezi (financial wellness consultant from DCM group) she confirmed that there was a mistake that the money was transferred to African bank account. I went to African bank to make enquiries, and there was no money that they received from me. So I'm wondering where my money is because I need it.