GP
Gustav P
1 reviews | Active since Sept 2020
20 Nov 2020, 17:23
Package is "gone"?
Detailed Track & Trace reads as follows:
• Shipment on Delivery • Shipment Delivered • Shipment on Delivery
I never received a call/text/email from them stating that the package is on its way.
What is going on? It has been 3 days that the package is scanned in at Klerksdorp and I have not received it yet, and I'm staying in Potchefstroom.
Please assist me.
Helpful (0)
Replies (2)0
Replies (2)
DCB Logistics's replyOfficial
20 Nov 2020, 18:45Good day Gustav
We sincerely apologise for the confusion. Could you please provide us with the tracking number so that we can investigate as a matter of urgency.
Kind Regards
Izak
We sincerely apologise for the confusion. Could you please provide us with the tracking number so that we can investigate as a matter of urgency.
Kind Regards
Izak
Best regards,
DCB Logistics's reply20 Nov 2020, 18:45
Official
Good day Gustav
We sincerely apologise for the confusion. Could you please provide us with the tracking number so that we can investigate as a matter of urgency.
Kind Regards
Izak
We sincerely apologise for the confusion. Could you please provide us with the tracking number so that we can investigate as a matter of urgency.
Kind Regards
Izak
Best regards,
GP
Gustav P's updateReviewer Update
20 Nov 2020, 21:43I've managed to receive my parcel after my own investigation and 10 phone calls later.
Turns out the delivery guy plainly decided that I was "unavailable" without even actually contacted me to find out where exactly he needed to deliver my parcel.
Thank you for your response though.
Turns out the delivery guy plainly decided that I was "unavailable" without even actually contacted me to find out where exactly he needed to deliver my parcel.
Thank you for your response though.
GP
Gustav P's update20 Nov 2020, 21:43
Reviewer Update
I've managed to receive my parcel after my own investigation and 10 phone calls later.
Turns out the delivery guy plainly decided that I was "unavailable" without even actually contacted me to find out where exactly he needed to deliver my parcel.
Thank you for your response though.
Turns out the delivery guy plainly decided that I was "unavailable" without even actually contacted me to find out where exactly he needed to deliver my parcel.
Thank you for your response though.