Questionable Business Code of Conduct - DC Payment Solutions

1) As a result of the pure incompetency of this company a credit card loan I had for R21 000.00 went up to R24 000.00 over 1 year, as DC Payment Solutions didn't even cover the interest on this account, which mean they could not have honored the signed Court order agreement passed in February 2022. 2) Due to a major internal error at DC Payment Solutions, I find myself having creditors leaving the debt review process, without DC Payment Solutions informing there of. Meaning I have had to undertake contacting all my creditors as to why to why I am being summoned. I have spent hours of my time and energy getting to the bottom of what's happening on my account and I could have been spared this waste of my time if DC Payment Solutions had just informed me that a creditor was threatening to leave the agreement or had left it already. Two creditors informed of the dates they send multiple letters and emails to DC Payment Solutions informing them of their intent to leave the agreement with no response from them. 3) MFC was not paid my DC Payment Solutions for 3 months when I was paying religiously. They paid the money which was meant to go to MFC - R1900 and of their own accord paid it Standard Bank. They also told me that this full amount to Standard Bank yet when I eventually got a statement from Standard Bank they informed me they never received a R1900 payment they received a R500 and a R900 only. So where is that money??

I have contacted the NCR - National Credit Regulator to intervene and investigate possible *****. There has however defiantly been a misrepresentation of the true.

I have left DC Payment Solutions and moved to Debt Solutions 4U and the level of service and professionalism is huge!