AA
Annah A
1 reviews | Active since May 2023
28 Aug 2023, 10:39
dc partners refuse to cancel my request
Hi my name is Ann I requested assistance from dc partners debt review.within a week I canceled my request now when I asked them to send the form 17.2 rejecte to my bank they don't answer my calls today i found someone on the phone he promise to call me he said hes busy at the shop they promise to call me back suddenly he send me a what'sup telling me the consultant will call me.when i call him again he doesn't answer my calls pls help they want to deduct my maney how can I stop them?
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DC Partner's replyOfficial
28 Aug 2023, 14:46 Dear Debt Review Consumer,
Kindly note DC Partner is only the collection agent appointed by the National Credit Regulator for consumers under debt review and act upon instruction received from the Debt Counselor as we are not the debt counsellor itself.
In order for us to investigate, kindly forward your query with your ID number to our office. Our email address can be viewed on our website.
Kind regards
DC Partner
Kindly note DC Partner is only the collection agent appointed by the National Credit Regulator for consumers under debt review and act upon instruction received from the Debt Counselor as we are not the debt counsellor itself.
In order for us to investigate, kindly forward your query with your ID number to our office. Our email address can be viewed on our website.
Kind regards
DC Partner
DC Partner's reply28 Aug 2023, 14:46
Official
Dear Debt Review Consumer,
Kindly note DC Partner is only the collection agent appointed by the National Credit Regulator for consumers under debt review and act upon instruction received from the Debt Counselor as we are not the debt counsellor itself.
In order for us to investigate, kindly forward your query with your ID number to our office. Our email address can be viewed on our website.
Kind regards
DC Partner
Kindly note DC Partner is only the collection agent appointed by the National Credit Regulator for consumers under debt review and act upon instruction received from the Debt Counselor as we are not the debt counsellor itself.
In order for us to investigate, kindly forward your query with your ID number to our office. Our email address can be viewed on our website.
Kind regards
DC Partner