Empty Promises/Endless Excuses & Terrible Service

I bought paint on the 4 July I informed Marschelle and JD about the wrong colour that was sent to me and I'm still waiting for the correct paint! Needless to say that spring is here, not to mention the rainy season! My pool is ready to be painted but still no paint has been delivered - just endless empty promises and excuses!! Marschelle and JD keep making empty promises about delivering the paint, from broken car to ignoring calls or dropping the call if they hear it's me, to they still waiting for the right colour to come even after Marschelle assuring me that the right colour is there. If I don't contact them then I do not hear from them. It leaves so much to be desired with this terrible service. I've only ever been more than patient, more than understanding - paid for the paint and delivery and yet still not 1 ounce of obligation from them to come correct their wrong. If this is the service level that DC Paint approves of and the calibre of staff they employ then I'm certain that this is 1 company you would hate to do business with..