DB Schenker. You cannot rely on them!

We are exporting products to Europe. We rely on DB Schenker to arrange shipping. Their staff are working from home. They rarely answer the phone. We are about to lose a huge contact because we cannot find shipping. They do not respond to inquiries. This contact doesn't reply.

Lucy Lerutla Ocean Operations Controller Schenker South Africa (Pty) Ltd 14 Mzimkhulu Drive, King Shaka International Airport, 4407, Kwazulu Natal, South Africa PO Box 57963 King Shaka Int'l Airport Phone +***6 (direct), Switchboard +***0 Email Address: ***