HD
Haamidah D

1 reviews | Active since Sept 2017

17 Jul 2019, 13:30

Reimbur*****ts

They are super slow to pay out.

I have been emailing and calling for more than a month now and I am yet to speak to a consultant able to assist me.

They claim that they will reimburse you if you have had to pay for anything upfront (specialist visits) and I am still waiting for more than a month now.

My debits go off like clock work and I have not yet missed one debit order, yet they have excuses.

0
Replies (1)
Day1 Health
Day1 Health's reply18 Jul 2019, 14:02
Official
Dear Ms. Dustay

Thank you for the valuable input.

We confirm that your first two reimbur*****ts were paid on 25/2/19 & 9/7/19 and the third reimbur*****t will be paid 19/7/19 

We apologise for any inconveniences caused

Kind regards
Day1 Health