TM
Triveni M

1 reviews | Active since Aug 2021

12 Oct 2021, 09:51

Pathetic customer service and reimbur*****t process

The worst customer service I ever seen , since July I am following up with them for reimbur*****t up until today . Their customer service phones will not work most of the time when hospital wants to authorize from them . when we paid amount from out pocket they will not even consider to replay our mails, reimbur*****t is far away from their services.

0
Replies (1)
Day1 Health
Day1 Health's reply12 Oct 2021, 10:26
Official
 Dear Triveni M,  Thank you for your recent post.  We have tried calling you on the contact number you have listed number but each time the call goes to voice mail.  Our reimbur*****t department forwarded an email  Thank you in advance. Regards Day1 Health