fS
frikkie S
1 reviews | Active since Aug 2015
26 Nov 2015, 10:04
not happy
I have this medical aid for 1 year 7 month es then they called me to ask me why I'm not going to the doc (I don't get sick) now I have <br> Metal Shaving in my Eye so the doc told I must go see an I specialist now I have to give R900.00 cash and medical aid only covers R500.00 so where did the R9500.00 go that I have payed on this medical aid
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Day1 Health's replyOfficial
26 Nov 2015, 15:36Hello frikkie6126,
Dear Frikkie,
Thank you for your message with respect to the stated Specialist Benefit which is R500.
We contacted you today offering to cover the Specialist Benefit shortfall from the Accident Benefit which you have declined.
If you have already seen the specialist, kindly forward the account so we may refund you the benefit payable of R500.
Regards
Claims Department
Dear Frikkie,
Thank you for your message with respect to the stated Specialist Benefit which is R500.
We contacted you today offering to cover the Specialist Benefit shortfall from the Accident Benefit which you have declined.
If you have already seen the specialist, kindly forward the account so we may refund you the benefit payable of R500.
Regards
Claims Department
Day1 Health's reply26 Nov 2015, 15:36
Official
Hello frikkie6126,
Dear Frikkie,
Thank you for your message with respect to the stated Specialist Benefit which is R500.
We contacted you today offering to cover the Specialist Benefit shortfall from the Accident Benefit which you have declined.
If you have already seen the specialist, kindly forward the account so we may refund you the benefit payable of R500.
Regards
Claims Department
Dear Frikkie,
Thank you for your message with respect to the stated Specialist Benefit which is R500.
We contacted you today offering to cover the Specialist Benefit shortfall from the Accident Benefit which you have declined.
If you have already seen the specialist, kindly forward the account so we may refund you the benefit payable of R500.
Regards
Claims Department