Day1Health not stopping debit order after cancellation

My experience with Day1 Health has been frustrating and disappointing. Despite canceling my dad's membership in November 2023, premiums continued to be deducted from my account through March 2024. Numerous attempts to resolve the issue via phone calls have been met with promises of callbacks from the debit order department, none of which have been fulfilled. The absence of an email address for communication exacerbates the problem. Day1 Health's unauthorized deduction of four months' worth of premiums reflects a breach of trust and a lack of accountability. Proceed with caution when considering their services. As this is still not sorted out