day1 health unaceptable services theirs none

i have been sending emails to their admin email adress for assitance for blood test claims to be viewed several times and no reply as yet very frustrating and inprofessional practice but my money gets deducted every month ontime and never mist a payment date know me as the client must get treated like im being ignored and no service unaceptable manner im being treated,i want hte ceo number or email want to speak to im directly and ask him if his aware of whats going on in the business.