IK
Ineke K

1 reviews | Active since Sept 2022

07 Sept 2022, 11:30

Chronic cold calling to my business

Day1 Health has hounded me with its cold calling. I have no affiliation or even heard of this insurer, yet the agent denied that it was a cold call and stated that I supposedly requested contact.

They contacted me via my business' landline that they likely sourced from my company's website by a third-party data source.

As a company that provides personal insurance, I'm sure most people will use personal information when opting in for a contact request. Their tactic is probably a workaround for POPIA, but it won't have me signing up for a policy any day soon!

0
Replies (2)
Day1 Health
Day1 Health's reply13 Sept 2022, 11:25
Official
Dear Ineke K

Please be advised that we are urgently investigating the matter and will revert in due course.

We thank you for bringing the above to our attention.

Regards Day1 Health
Day1 Health
Day1 Health's reply10 Oct 2022, 12:04
Official
Dear Ineke, 
 
After investigating this matter, we may confirm that after contact was made with you on the 7th of September 2022, we immediately placed you on our Do Not Contact list. 
 
We apologise for any inconvenienced caused. 

Kind Regards
Day1 Health