MZEB
Meshack Zakhele Ephraim Buthelezi
1 reviews | Active since May 2015
06 Oct 2015, 20:02
Bad TeleSales
I got a call from a women who said she was calling on behalf of Day 1 Doctor and she tried to sell me a service which after I told her that I'm currently not interested on the service, then her attitude changed and it was a worse attitude I've ever got in my entire telesale's history, which then made me even be proud to cancelled the Service I had with this service provider although my cancellation was purely based on something else but after the last call I received today, I was flabbergasted so much so I can't even believe this.
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Replies (1)0
Replies (1)Day1 Health's replyOfficial
07 Oct 2015, 14:34Hello mze112zn,
Dear Meshack,
We thank you for your email and are sorry to learn of your poor experience with the call centre agent.
We understand the Principals' of the broker concerned have been in further communication with you today to apologise and that this matter has been now been resolved to your satisfaction.
Please do not hesitate to contact us if we can be of any further assistance,
Regards
Membership Department
Dear Meshack,
We thank you for your email and are sorry to learn of your poor experience with the call centre agent.
We understand the Principals' of the broker concerned have been in further communication with you today to apologise and that this matter has been now been resolved to your satisfaction.
Please do not hesitate to contact us if we can be of any further assistance,
Regards
Membership Department
Day1 Health's reply07 Oct 2015, 14:34
Official
Hello mze112zn,
Dear Meshack,
We thank you for your email and are sorry to learn of your poor experience with the call centre agent.
We understand the Principals' of the broker concerned have been in further communication with you today to apologise and that this matter has been now been resolved to your satisfaction.
Please do not hesitate to contact us if we can be of any further assistance,
Regards
Membership Department
Dear Meshack,
We thank you for your email and are sorry to learn of your poor experience with the call centre agent.
We understand the Principals' of the broker concerned have been in further communication with you today to apologise and that this matter has been now been resolved to your satisfaction.
Please do not hesitate to contact us if we can be of any further assistance,
Regards
Membership Department
