Wrong Delivery

To whom it may concern<br> <br> I ordered a Defy double door fridge last week Monday on Makro online. My order number is MAK116409. After numerous phone calls, to both Makro online and to Dawn Wing in Port Elizabeth, I have yet to be informed as to when I might expect delivery. Your website promises delivery between 2&5 working days. It has been 6 working days and no fridge has been delivered. To make matters more infuriating a courier arrived tonight with the wrong fridge. <br> We have no working fridge at present. We have two babies under the age of 3. This has caused us much distress and financial expense. <br> If we do not receive our fridge by tomorrow we will be passing this matter over to our lawyer, Sean Ramsden of Ramsden and Small Attorneys, and they shall be in contact with you and your delivery company, Dawn Wing. This lack of service, and the inability to explain to me where my product actually is, is totally unacceptable and I will be using several social media platforms to express my frustrations.<br> <br> With irritation<br> Louella and Anthony Sullivan<br> <br> <br> <br>