NM
Nonhlanhla M

1 reviews | Active since Jan 2014

11 Oct 2019, 05:49

WOW SERVICE!

<div>Dear All,

Trust you are well.

I would Ike to commend Annie and Mpudi for going out of their way to help me receive my parcel which was ordered on 2 October.

When I contacted the call center on 9 October as irate as I was Annie managed to calm me down & assured me that it will be delivered, even gave me the drivers name. She contantly kept me updated even on the following day.

Now when the driver was on his way to deliver at my workplace on 10 October, he's car broke down and instead of making excuses, he decided to walk for 40 minutes just to complete the task and keep their promise.

I was really humbled by that and happy to see that we still have customers service centric individuals who still care.

Thank you guys and keep it up!!

Regards, Nonhlanhla Mbatha </div>

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Replies (1)
NM
Nonhlanhla M's update11 Oct 2019, 05:57
Reviewer Update
Review meant to have 5stars as its a compliment... The service received was awesome