Worst Service. Unreliable.

I placed an order on @Groupon on 29 Jan, paid for it the same day. A week/2 later, a @DawnWingPDP driver delivered the parcel to TakeaLot in Montague gardens instead of THE TakeaLot Building in Fores****. 2 days later i tracked the parcel and realized what had happened - the driver didn't read the address, he just saw TakeaLot and assumed he knew where to deliver it. <br> I called @DawnWingPDP and a lady who deals with such issues promised she would get a driver to collect the parcel and deliver it at my address. A week later, I still had not received the parcel. I called @DawnWingPDP again and spoke to a supervisor who took my details and tracking number, and also promised to get on this and call me back with feedback. This Monday, a month later from when the order was placed, I again contacted @DawnWingPDP (after the social media person proved to be just as useless). The woman who answered the phone also to took my details and promised to call me back on Tuesday. As you can see the pattern, I have not heard back from her. I am still waiting for the customer service people @DawnWingPDP to contact me. <br> Truly the worst courier company ever. Unreliable and terrible customer service.