Worst service ever

Please guys, don't use this company they absolutely hopeless and should not be in business with their pathetic standards. The email I sent their customer care follows: It is with great anger that I write this email pertaining to the pathetic service I have been receiving from your company.

I received an sms that my parcel will be delivered last Thursday, 3rd December 2020, IT WASNT

I received another sms that my parcel will be delivered Friday, 4th December 2020, IT WASNT

I received another sms that my parcel will be delivered Saturday, 5th December 2020, IT WASNT

received another sms saying it could not be delivered Saturday, 5th December 2020.

Received an sms stating my parcel will be delivered Monday 7th December 2020, IT WASN'T.

At 6h30 I received an sms stating that I need to confirm that I received my parcel, called the call centre number and was told I signed for the parcel, it's a business address, n I was at the address from 9 am till 6pm.

I have made countless calls to Dawn Wing, following up and leaving messages for feedback and nobody calls me, your operators are my agitated for me calling than to assist.

I am the one that has paid for something, it was entrusted to your company to deliver it to me and it wasn't, yet I am the one calling all the time to receive no feedback.

I was promised that the parcel will be collected from the incorrect address and delivered to me by no later than 4pm 2day,and once again IT WASNT.

So you guys leave me with no alternative but to open up a theft case against your driver that was responsible for delivering my parcel, Ashley Pypers and also alert the seller of this pathetic service and insist that they do not use you guys again.

Ontop of this, I will go to every platform and inform the public that Dawn Wing is not realiable, have pathetic customer service, as well as either *****ing, or loosing people's parcels.