AvdW
Anita van der Wath

1 reviews | Active since Dec 2016

29 Dec 2016, 08:53

WORST SERVICE EVER!!!

<p>On 22/12/2016 my parcel was dispatched and later that afternoon I saw that the reason for non-delivery was that the shop was closed. We were open until 17:00 that afternoon. After several attempts and calls to Dawn Wing we still haven't received our parcel and they can still not give me an answer as to where the parcel is. This is the worst service I have ever received from any Delivery Company. They did not even do the effort to call me to find out where the shop is when they couldn't find it.</p>

0
Replies (2)
Dawn Wing
Dawn Wing's reply29 Dec 2016, 09:05
Official

Good Morning,

We are sorry for the inconvenience caused.

We will contact you personally to arrange the delivery of your parcel.

Please accept our sincere apology.

Kind Regards,

Dawn Wing

AvdW
Anita van der Wath's update29 Dec 2016, 09:33
Reviewer Update

Good day,

Thank you very much for the quick response Adel. It is always a pleasure working with a Company that are willing to sort out our complaints. Regards, Anita