Worst Customer Service Levels

<p>Hi Dawn Wing. I'd like to commend you on your terrible customer service levels! It's nice to see that as a company you take great pride in providing the worst possible service to your customers (incase you've forgotten it is us, the customers, who pay you all that money and are directly contributing to your very existence). As a result of your constant sub par service levels I have decided to close my accounts (both importing and domestic e-commerce). It's a shame because I've dealt with some pleasant people at Dawn Wing (Leandra VH and Raj R for the most part). It's impossible to operate with a courier company that: doesn't answer telephone call/respond to emails on time; has regular issues with its website, and who make frequent delivery errors to name a few. Judging by all the complaints I've seen on your Twitter and Facebook pages, as well as my own experiences, you clearly have no intent on providing a quick, smart and reliable service as per your company philosophy. A very dissatisfied customer - **********