Worst Courier Services Ever

<p>Ordered goods online for a sibling's birthday which is today 07 June 2016 , the online shop owner fulfilled his promise to dispatch the goods on time. According to him goods were suppossed to arrive on Monday 6th June 2016. On the Friday 4 June 2016 I received a waybill number and immediately started to call Dawn Wing to track my parcel of which I was told that there parcel would only get to me on the 7th of June, well I was a bit offish due to this but decided to wait it out as the goods would still have arrived on time for the birthday. Fastforward the 7th of June 2016 at 16H30 I tracked the goods online and saw that they had arrived, however when I checked with reception nothing had arrived. I immediately called Dawn Wing and spoke by two people namely Vincent and Amanda, was told that there was a mix up and that my goods had been delivered to an address in Phoenix (Durban) meanwhile I am based in Kimberley. This Amanda lady didnt mince her words she was rude as hell, no apology was even issued all I was told was that its Bowline's fault and a whole lot of ****. I mean the goods I ordered were supposed to be delivered by them, how can all of a sudden another company be blamed for their **** up.</p> <p>Well I guess my sibling wont have the birthday stuff all thanks to their stuff up. I would highly discourage anyone using Dawn Wing as their customer service is rude and they dont have respect for their clients. On top of this I was told there goods would only now arrive 48 hours later of which it will now be Thursday and the birthday would have long passed, I dont see a need for me to still continue with the accepting of the delivery as it will already be too late.Ooh and the Amanda lady even went as far as slamming the phone in my ear. Sies such rudeness</p> <p>Dawn Wings staff's attitude stinks!!!! This I experienced from the onset when I started calling from last week whilst still tracking my package.</p>