Worse Experience ever

Worse delivery service ever received yesterday the driver called when he was outside I told him i was not around I am going to call my mother to come out by the time she came out driver was already gone and claimed he was waiting for a verrrryyy long time, today afternoon i called him to ask him if he is still going to deliver today he claims he was at my place twice he claims he even called me but i never received any missed calls from him, when i try and get hold of Dawn wing i cant even get hold of them