Worse and worse

Item: Dawn Wing
Rating: 1
Author: Sherese B

<p>We received very good service in the beginning. The service began deteriorating from December 2015. When we request to chat to management we are advised we may not have direct contact with them. We still have unresolved queries from December. We will be closing our account and using DHL from now on.</p>

Helpful (0)

Replies (2)

Sherese B's updateReviewer Update

10 Aug 2016, 10:33

A lady has contacted me and will be helping us to resolve the outstanding issues.

Sherese B's update10 Aug 2016, 10:33

Reviewer Update

A lady has contacted me and will be helping us to resolve the outstanding issues.

Dawn Wing's replyOfficial

10 Aug 2016, 10:35

Hi Sherese,

We are sorry for the inconvenience caused.

We will contact you directly to investigate any unresolved issues regarding your deliveries.

Kind Regards,

Dawn Wing

Dawn Wing's reply10 Aug 2016, 10:35

Official

Hi Sherese,

We are sorry for the inconvenience caused.

We will contact you directly to investigate any unresolved issues regarding your deliveries.

Kind Regards,

Dawn Wing