Waiting for a Refund

Hi,<br> <br> I received two invoices from Dawn Wing on the 6th Jan 2015. I paid them both within an hour of receiving them as I was expecting various foreign parcels. On further inspection of the invoices when I printed them later in the day , I saw that the one invoice was not for me. I queried this the same day and only received a reply on the 17th of Jan. 11 days later. A 'promise' was made to pay the refund that Thursday but two Thursdays have passed and refund has been received.<br> <br> Please return my money as soon as possible.<br> <br> Thank you<br> <br> Kevin