KM
Kelebogile M

1 reviews | Active since Aug 2010

28 Jun 2017, 14:34

VERY POOR SERVICE!!!

<p>I placed an Online with Tfg on the 21 and On the 23,26,27,28 I have been receiving sms saying that my package is out for delivery, but still nothing. Then on Monday 26th I phoned to find out what is holding my parcel then they said it will be delivered the next day, which was yesterday, but instead I was called by this lady asking me about my address and I did supply with my work address and they promise that they will deliver. Today the 28th, I am still waiting for my parcel to arrive. You know my company is been looking for a courier company, I don’t think I will ever recommend Dawn wing to them. I need my parcel urgently and I feel that this is absolutely disgusting service I get from Dawn wing.</p>

0
Replies (2)
Dawn Wing
Dawn Wing's reply28 Jun 2017, 14:47
Official

Good Afternoon,

We are very sorry about this. We will investigate the matter and contact you directly to resolve it.

Kind Regards,

Dawn Wing

KM
Kelebogile M's update28 Jun 2017, 16:20
Reviewer Update

Good Day,

I would just like to Thank Liesel of Dawn Wing for such a prompt response. I have just received my parcel and i am sure my Daughter will love her Present even if it came after her Birthday. Thank you so so much!!!!