mB
melani B

1 reviews | Active since Jul 2016

20 Jul 2016, 06:42

VERY BAD SERVICE!!!

<p>I RECEIVED AN SMS ON 19/07/2016 FOR MY PARCEL THAT WILL BE DELIVERED ON THE DAY AND I NEED TO BE AVAILABLE AS I WILL RECEIVE IT. TODAY IS 20/07/2016 AND I RECEIVED NOTHING!!! I HAVE 2 PARCELS FROM THEM AND I DID NOT RECEIVE 1 !!!! AS I PHONE IN TO COMPLAIN THEY TELL ME I WILL RE EIVE IT THE FOLOWING DAY 21/07/2016 !!! THAT IS VERY UNFAIR!!!! AND I WILL NEVER MAKE USE OF DAWN VIEW AGAIN!!!!</p>

0
Replies (1)
Dawn Wing
Dawn Wing's reply20 Jul 2016, 06:47
Official

Good Morning Melani,

We are sorry to hear about your bad experience.

We will phone you directly to investigate this incident that occurred and to ensure delivery.

Please accept our sincerest apology.

Kind Regards,

Dawn Wing