Unimpressed and annoyed with Dawn Wings

I am not very upset with the service I have received from this company. I received an SMS from Dean Pillay at 11:35 (27 June 2018) stating that I was his next stop. I have since been waiting for him (it is now 14:43).

I called Dawn Wing twice and both times I got redirected but never received help until I ran out of airtime (I spent over R20 on them). The last guy I spoke to said he’d get someone to call me and that was 30 min ago. I am really ****ed off at this point. I have work to do but I can’t do it because I have to wait at a particular spot to recieve my package. What annoys me even more is the fact that I cannot call the person delivering to me because his details (apart from name and number plate) are not provided.

New Dawn needs to do better.