Unbelievably **** Client Service

On the 12th of Jan 2015 I sent my PC to the UK. It arrived sporadically, delivered to my neighbours (who the hell authorised this) and was completely damaged (both screens, my tower, my graphics card and couple other components to the approx replacement value of R35000)<br> <br> I have fought a battle with you until today 30/03/2015 only to be told we withheld insurance (was not purchased) - even though there was a tick on the waybill saying insurance is needed.<br> <br> We also requested if the packaging of the goods would affect any insurance, to which your sales person responded no. - now apparently it wasn't wrapped properly. <br> <br> Apparently you also don't insure 2nd hand goods? - this is a crock of **** as people send second hand goods all the time. <br> <br> I will be notifying all social media / and seek legal advice and ensure that unless you resolve this issue in a timeous manner, I will be not only compensated for my damaged goods, but also for my time (my PC earns me money, without it I do not earn) and my legal fees.<br> <br> I expect a response by Close of Business tomorrow (31/03/2015) otherwise I will be exercising the above mentioned.