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nqobile N

1 reviews | Active since Jun 2016

01 Jun 2016, 14:20

The worst courier company

<p>I was suppose to receive my parcel yesterday but because I didn't receive it I just wanted to call and enquire as to when I would receive it not because I was in a rush to get it but to make sure there was someone there whem the driver gets to the address I called the 086 number the lady I spoke to said she didn't understand why my parcel wasn't delivered yesterday and transferred me to someone else the lady I was transferred to was so rude she should really be taught how to deal with customers it's a pity I don't remember her name but I called today at 11:38 </p>

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Replies (1)
Dawn Wing
Dawn Wing's reply02 Jun 2016, 06:29
Official
Good Morning Nqobile Nhlapo, We are so sorry to hear about your bad experience with our call center. Thank you for notifying us of this matter. We will be sure to investigate it, to ensure that it does not happen again. Please accept our sincerest apology and we hope that you received your parcel all in good order. Kind Regards, Dawn Wing